DFSK Gqeberha is committed to protecting your information, how it’s used, and how it’s shared. We appreciate you choosing to do business with us. This page outlines our privacy policy. By visiting DFSK Gqeberha, you are accepting the practices described in this Privacy Policy.
Personal Information About Customers Gathered by DFSK Gqeberha
The information we collect from you helps us personalise and continually improve your shopping and browsing experience at DFSK Gqeberha.
Types of Information We Gather:
- Information You Give Us:
We receive and store any information you enter on our website or provide by other means. While you can choose not to provide certain information, doing so may limit your access to some features. The information you provide is used to respond to your requests, customise future experiences, improve our business, and communicate with you. - Automatic Information:
We receive and store certain information automatically whenever you interact with our website. For example, like many websites, we use “cookies” and obtain various types of information when your browser accesses DFSK Gqeberha. - E-mail Communications:
We may receive a confirmation when you open our emails if your computer supports such capabilities. If you prefer not to receive emails or other mail from us, please follow the unsubscribe instructions included in every communication. - Information from Other Sources:
We might receive additional information about you from other sources and add it to our account information.
Cookies
Cookies are alphanumeric identifiers that we transfer to your computer’s hard drive via your web browser. They enable our systems to recognise your browser and provide certain features to improve our business and your experience.
Most web browsers’ Help sections explain how to prevent cookies from being accepted, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether. You may also disable or delete similar data used by browser add-ons, such as Flash cookies, by adjusting the add-on settings or visiting the manufacturer’s website.
How Do We Use Your Information
We may use your information in several ways, including:
- Enhancing Your Experience:
Combining the information you provide online and in our store to personalise and improve your overall experience. - Website Improvement:
Using cookies and other tracking technologies to understand which parts of our site or products are most visited, thereby enhancing content and navigation. - Marketing and Promotional Purposes:
Sending email and direct mail communications about products, services, and events we think might be of interest to you. This now includes our newsletter opt-in, where you voluntarily subscribe to receive updates and promotional content from DFSK Gqeberha. If you wish to unsubscribe, simply follow the instructions provided in each email.
Information Sharing
Information about our customers is essential to our business. We do not sell customer information. We share customer information only with reputable corporate partners under the following circumstances:
- Third-Party Service Providers:
We may employ companies and individuals to perform functions on our behalf, such as order fulfilment, delivery, sending communications, analysing data, providing marketing assistance, processing credit card payments, and offering customer service. These providers have access only to the information necessary to perform their functions. - Business Transfers:
As we continue to develop our business, we might sell or acquire companies, subsidiaries, or business units. In such transactions, customer information generally is considered a transferred business asset. In the unlikely event that DFSK Gqeberha, or substantially all of its assets, is acquired, customer information will be among the transferred assets. - Protection of DFSK Gqeberha and Others:
We may release account and other personal information when we believe it is appropriate to comply with the law; enforce our Terms of Service and other agreements; or protect the rights, property, or safety of DFSK Gqeberha, our users, or others. This includes exchanging information with other companies and organisations for fraud protection and credit risk reduction.
Information Security
We work to protect the security of your information during transmission by using Secure Sockets Layer (SSL) encryption software, which encrypts the information you input. For instance, we reveal only the last five digits of your credit card numbers when confirming an order, while the full number is securely transmitted to the relevant credit card company during order processing.
Children’s Use of the DFSK Gqeberha Website
DFSK Gqeberha does not sell products intended for purchase by children.
Updated POPIA Compliance
DFSK Gqeberha is fully committed to complying with the Protection of Personal Information Act (POPIA) and its amendments. We process your personal information in a lawful, fair, and transparent manner. In line with POPIA, you have the following rights regarding your personal information:
- Access: You have the right to request access to the personal information we hold about you.
- Correction: You may request corrections to any inaccurate or incomplete information.
- Deletion: Subject to certain legal obligations, you can request the deletion of your personal data.
- Objection: You have the right to object to the processing of your personal information in certain circumstances.
To exercise any of these rights or if you have any questions regarding our POPIA compliance, please contact us at the email address provided below.
Terms of Service, Notices, and Revisions
By visiting DFSK Gqeberha, your use of our site and any dispute over privacy is subject to this Privacy Policy and our Terms of Service, including limitations on damages, dispute resolution via arbitration, and the application of South African law.
Our business and website are constantly evolving. Therefore, our Privacy Policy and Terms of Service may change from time to time. We may send periodic reminders of our notices and conditions; however, you are encouraged to review our website frequently for recent changes. Unless stated otherwise, our current Privacy Policy applies to all the information we have about you and your account.
Information You Give Us
You provide information when you search, buy, post, participate in a contest or questionnaire, or communicate with our customer service. This includes, but is not limited to, your name, address, phone numbers, credit card information, email addresses, and details about purchase or delivery.
In addition, if you subscribe to our newsletter, your email address and any additional information provided will be used exclusively to send you updates, promotions, and news from DFSK Gqeberha. You can opt-out at any time by following the unsubscribe instructions in our communications.
Automatic Information
We collect and analyse the following information automatically when you visit our website:
- Internet protocol (IP) address used to connect your computer to the Internet
- Login credentials (if applicable)
- Email address (when provided)
- Password (if applicable)
- Computer and connection information such as browser type, version, time zone setting, plug-in types and versions, operating system, and platform
- Purchase history and full URL clickstream data, including date and time
- Cookie numbers, products viewed or searched for, and call details if contacting us via our toll-free number
- Session information using JavaScript tools, such as page response times, download errors, length of page visits, interaction details (e.g. scrolling, clicks, mouse-overs), and browsing patterns
Information From Other Sources
We may also receive information from other sources, such as updated delivery and address information from carriers or other third parties. This information is used to update our records and ensure efficient delivery and communication. We might also receive account, purchase, or search information from partner merchants or technical service providers.
Contact Us
If you have any questions, concerns, or disputes regarding this Privacy Policy or our data practices, please contact us at:
Email: admin@seamans.co.za
Address: 11 Uitenhage Road, North End, Port Elizabeth, South Africa
Tel: (041) 403 6200